According to bbc.co.uk, yesterday night i.e., 09-08-2011, Millions of users of Microsoft were unable to access some of the online services provided by the technology giants overnight because of a major service failure, reasons of which are yet to be discovered.
Email service “Hotmail“, the online software service “Office 365” and the online data storage service “Skydrive” were the services that were affected in last nights incident.
Microsoft engineers and workers are still analyzing the scenario and the plausible cause of the problem that occurred during the late hours of Thursday Night, but it is being said that the issue appears to be related to the internet’s DNS address system.
Such a major issue might raise fingers and questions about the reliability of cloud computing over local storage networks.
The most astonishing and embarrassing part of last night’s incident is the temporary loss of Office 365, the company’s alternative and competitive software service to Google’s suite of online apps. The loss highlights the importance of using Office 365 Monitoring software.
The service developed a same issue and went offline briefly in mid-August, less than two months after its launch.
The latest disruption occurred between 0300 GMT and 0530 GMT and lasted for around two-and-a-half hours.
In a blog post at 0649 GMT, Microsoft Officials said:
“We have completed propagating our DNS configuration changes around the world, and have restored service for most customers.”
The Domain Name System (DNS) is responsible for translating URL web addresses , such as bbc.co.uk into the internet’s native system of IP addresses, e.g. 18.104.22.168.